Refund and Returns Policy

Cancellation and Refund Policy

Last Updated: 22/06/2024

At BluetickLab, we are committed to providing high-quality digital eBooks to our customers. Please read our refund and return policy carefully to understand your rights and obligations.

1. Order Cancellation

1.1. You may cancel your order for any reason within 1 days of purchase. 1.2. To cancel your order, please contact our customer support team at contact.blueticklab@gmail.com with your order details.

2. Refund Eligibility

2.1. Digital eBooks are eligible for a refund if:

The request is made within 15 days of the purchase date.
The eBook has not been downloaded or accessed.

2.2. We reserve the right to refuse a refund if:

The eBook has been downloaded or accessed.
The refund request is made after 15 days from the purchase date.

3. Refund Process

3.1. To request a refund, please email us at contact.blueticklab@gmail.com with the following information:

Order number
Date of purchase
Reason for refund request

3.2. Once your request is received and verified, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.

4. Exceptions

4.1. No refunds will be issued for promotional or discounted eBooks. 4.2. Refunds for bundled products will only be issued if all items in the bundle meet the refund eligibility criteria.

5. Contact Us

If you have any questions or need further assistance, please contact our customer support team at: